• How do I set up savings?
  You can set up savings through the Earnipay mobile app. Simply log in to the app and click on savings among the Quick Access options on your homepage.

• What is goal savings?
  This is a plan directed toward achieving a particular financial goal/target. It allows you to have money to achieve a want/need such as paying school fees, buying a wig, going on a vacation, etc.

• What is the interest rate for goal savings?
  Up to 15% per annum. However, for shorter savings plans, the interest is prorated based on the period.

• How do I create a goal savings plan?
  To set up a savings goal in the Earnipay app, follow these steps:

•  Log in to the app.

• Click on "Savings" and then select "Goal Savings.”

• Click on "Create a Target Goal" and give your goal a title, such as "Rent" or "School Fees."

• Input your target amount, representing the total amount you aim to save for your goal.

• Select or fill in the amount you wish to be deducted from your daily earnings towards this goal.

• Edit the start date to indicate when you want to begin saving for this goal.

• The system will automatically generate the end date based on the amount you save daily and your target amount.

• Reconfirm the details on the next screen and complete the process.

By following these steps, you can set up a savings goal in the Earnipay app and start working towards achieving your financial objectives.

• What is the target amount?

This is the total amount you wish to have achieved at the end of a particular savings goal.

• What is the difference between the maturity date and the withdrawal end date?
  Withdrawal end date is the date your debit is stopped. This means that your target amount has been completed while the maturity date is the date your earned interest drops.

• What is the minimum amount I can set as my target amount?
  The minimum amount you can set as your target amount for a savings goal in the Earnipay app is N15,500. This means that the total amount you aim to save towards your goal must be at least N15,500.
  
  

• What is the minimum I can save daily?
  The minimum amount you can save daily towards your goal in the Earnipay app is N500.
  
  

• How do I cancel my running plan?
  This feature is currently not available on the app. Kindly reach out to support via Live chat on the app or email support@earnipay.com for cancellation note that cancellation before the end date attracts a fee.

• What is the cancellation fee charged?

The cancellation fee charged for terminating a savings goal in the Earnipay app is 2.5% of the total amount saved towards that goal.

• I tried to withdraw my savings but it is not going through. Why?
  Savings withdrawal is not possible until after 60 days of creation.

• Can I edit my plan? What happens when I do?
  Yes, you can increase the amount you are saving and the daily amount at any time. It changes the duration and total amount saved. For example, if you wish to save N20,000 at 500 daily, the plan will be completed in 40 days.
  
  Editing the target amount to N25,000 changes the duration to 50 days. You may reach out to support@earnipay.com for further clarification.
  
  

• When the plan expires, where is the money credited to?
  Both the principal amount (the amount you initially saved towards your goal) and any accrued interest will be credited to your account in the Earnipay app. This ensures that you have access to both your savings and the additional earnings generated through interest, allowing you to manage your finances effectively within the app.
  
  

• When I cancel, where will the money go?
  The funds will be credited to your Earnipay account.